FAQ

No chlorine (QS200)

If the salt water system does not display an error message during operation, the system does produce chlorine. Electrolysis splits water into oxygen and hydrogen and splits dissolved salt into chlorine and other substances.

If you do not measure any chlorine or too little chlorine, the chlorine produced is probably used up immediately or broken down because there is too much biological material in the water.

Follow the checklist below to see if this increases the chlorine levels in the water.

Cleaning the electrode

The titanium electrode converts the salt into free chlorine. Follow the steps described in the manual to clean the electrode.

Increasing the chlorine content

You can increase the running hours of the salt water system to create additional chlorine. If increasing the hours of operation is not enough to bring the chlorine levels up to standard, you can administer a chlorine shock to the water. After this you can maintain the chlorine level with the standard running hours.

Cover the pool when not in use

Too much exposure to sunlight will break down the chlorine before it can do its work. Rainfall or thunderstorms can also degrade the chlorine without you using the pool.

Contact a specialist

If the above has not helped you can contact a water treatment/maintenance specialist for additional advice.

If the problem persists, please contact local service centre for further assistance.